Community Guidelines
Welcome to Oooh! Think of us as a digital ecosystem that levels up with you — where your activity and your creations all contribute to the greater community and future of Oooh. Which leaves you with a challenge — where are we headed next?
GOooh Forward...
- Authentically
- Collaboratively, and
- Respectfully
Oooh is the interactive platform for communities and creators to connect through shared experiences. These guidelines were created with an inclusive and diverse community in mind, and outline what is expected by everyone from Users and Creators. We are committed to Oooh being a safe and supportive platform, and will take measures to protect our Users, Creators, and team. For additional guidelines and policies, please refer to our Terms of Service and Privacy Policy.
Communities look out for each other. If you see something that you feel crosses any of the guidelines below, please flag it in the app and/or reach out to us at support@oooh.tv - even if you’re unsure or have a question. Our team is dedicated to fostering a platform for all and we’ll work together with you and take appropriate action to maintain this great community.
Content
Any and all content published or shared through Oooh must be appropriate for an inclusive and diverse audience across age, race or ethnic origin, religion or affiliation, gender, identity, orientation, and ability. To be clear - content in Oooh includes anything you publish: hosted Ooohs, replies to Ooohs, your profile picture and your username. Content should never feature or include speech or actions that contain, promote, incite, or teach any of the following:
- Discriminatory, hateful, and/or hate speech including slurs - any language or actions that have intent to attack, dehumanise, or degrade a living being
- Gratuitous usage of adult or inappropriate language or profanity - language should be appropriate for all ages
- Sexually suggestive or explicit material with or without nudity
- Threatening, violent, or graphic material, including mentioning or showing weapons - this also includes tragic world attacks or other shocking events
- Smoking/vaping, alcohol, or other drugs/narcotics alongside any form of substance abuse or paraphernalia
- Criminal or terrorist organizations, imagery, or propaganda
- Dangerous or illegal activities, phrases, or imagery
- Unethical or cruel actions against any living being - human or otherwise
The above list is not not exhaustive and Oooh can moderate and remove any content that is deemed to be inappropriate, offensive, or otherwise disrupts the safety of the community.
Context and Intent
Create content with context and positive intent — if either are unclear and could be misunderstood then action may be taken against the content and/or your account. Here are some questions to consider before publishing content to the platform:
- Why are you making this Oooh? - consider your intent, the impact this content to have on another human, and the intended outcome
- Where are you making this Oooh? - consider your background and who/what is visible
- Who is your audience? - consider that Oooh is a platform for everyone and your content should be viewable for all ages, shapes, sizes, identities, abilities, and beliefs
Personal Information
Oooh is a place for you to be authentically you, but you shouldn’t share everything with everyone. Just like the internet, we strongly encourage you to double-check what you’re posting for personal information before you share. In our efforts to maintain a safe environment, content will be moderated by our team and/or Creators, and removed if deemed necessary. Personal information that should not be shared includes but is not limited to the following:
- Identity: Full name, age, gender, ID cards/certificates, passport
- Location: Address, City, County, State/Province
- Location identifiers: School name, work place, license plates
- Contact information: email address, phone numbers
Cyberbullying and Harassment
Oooh is a community for everyone. Cyberbullying and harassment can come in all shapes and sizes, but there is no place for that here. This includes but is not limited to:
- Bullying, intimidating, or humiliating
- Actions or attempts at Blackmail
- Attacks or abuse intended for a specific individual or group
- Revealing personal information
- Singling or calling out individuals or group
- Encouraging or teaching others to do any of the above
In general, any action or activity that is intentionally made to provoke or antagonize another member of the Oooh community to target or garner a reaction will be considered bullying; repetitive actions/activities like this will be considered harassment. Under no circumstances will either be tolerated.
Child Endangerment
Oooh has a zero tolerance policy for any behaviour that may endanger the younger members of our community. We will enforce the safety of minors to the fullest extent in conjunction with applicable laws. Alongside the above content guidelines, this also includes but is not limited to the following:
- Cyberbullying or harassment
- Nudity and/or sexual exploitation
- Sexualizaition
- Physical, emotional, or mental distress or abuse
- Misleading family content
- Grooming and/or other predatory behaviour
- Trafficking
- Illegal activities, including underage drinking and drug use
Self-harm and suicide
A community is nothing without community members - and that means you. If a User is in a place where they have self destructive thoughts and/or are considering self-harm or suicide, we strongly encourage reaching out and connecting with a friend, parent, prevention hotline, counsellor, and/or local/legal authorities.
Any content that seeks to promote or encourage harmful or dangerous activities of any nature are unacceptable and will result in the content being removed from the platform.
Integrity and authenticity
Oooh is a platform for you to be your best self while engaging with others, so it is vital to the community that you are being authentic while not infringing on others, the community at large, or the platform itself. While not exhaustive, here are some areas to keep in mind:
- Account - Alongside content created and published, User’s are also responsible for their account credentials and their confidentiality; these are not to be shared with or sold to anyone not originally associated with the account
- Advertising and Sponsored content - while permitted, Creators and/or Brands should partner with Oooh to ensure that content is community appropriate and not predatory
- Consent - Users should only post content of themselves, other Users or persons who have consented to being in the video with the knowledge that it will be posted on a public platform
- Spam, scams, and malicious or misleading conduct - Alongside the guidelines above, content on Oooh should not be spammed, create/promote/manipulate to scam other Users and Creators, or be published with malicious or misleading intent
- Impersonation - Users will only create accounts for themselves or teams/brands that they represent in an official capacity
- Intellectual Property - Users should only publish content that has been created by them. If we receive a report that something published violates another’s rights to IP, then the content will be moderate and additional actions may be taken on the account
- DMCA - As stated with IP, Users should only publish content that does not infringe on another’s rights in regards to copyrights and trademarks. We will moderate all reports and take action as necessary
Platform Manipulation and Security Threats
Activities of any kind that intend or attempt to disrupt or create irrevocable harm to Oooh (the brand, platform, website, etc.) will not be tolerated. This includes, but is not limited to:
- Hacking, breaching, or otherwise breaking into locked down content/areas
- Viruses or malicious software including attempting to direct users out of app to engage with harmful sites, contacts, or programs
- Reverse engineering including the deconstruction of the app with the intent of using it for scripts, falsifying engagement, or competitive purposes
- Automated scripts to falsify engagement, pull data from the app, etc.
- Falsifying engagement: anything that could artificially increase followers, likes, responses, views, or levels
Creators
Creators are ambassadors of Oooh, our guidelines, and the community. In addition to the guidelines above, Creators play a unique part in the Oooh community as curators of their own content and the content that they choose to highlight.
In the event that a Creator publishes content that goes against this code of conduct, whether it be their own hosted Oooh or a submission from their community, they will be held accountable and appropriate action will be taken against the content and/or the account - including the removal of their Creator status.
Violations
Our community’s safety and enjoyment is our priority. Activity that violates any of these guidelines and/or our Terms of Service will result in action against the content and/or the account; including suppression and/or removal of content, temporary suspension, and permanent ban from the platform.
Generally, the first violation will result in action against the content that goes against these guidelines. If violations continue then our team will take further action against the content and the account in order to maintain a safe environment for all users. In extreme cases, the Oooh team will take further action to the fullest extent to keep our community and our team safe.
Content Disputes
If you believe your content or account has been actioned on incorrectly, please reach out with “Content Dispute” in the subject team so that our team can review and take next steps. Note that actions will only be reversed if the original flag/report is deemed to be false.
Final Note
We appreciate you working with us to maintain a safe and enjoyable community for all Users and Creators. As a reminder, the above is not meant to be an exhaustive or set-in-stone list. Please refer to it as often as you need to help ensure that your content is created for all.
If you encounter any content or Users that you believe to be violating the guidelines, please do not hesitate to flag the content in the app and/or reach out: support@oooh.tv. We will thoroughly review and investigate all reports we receive.